For policies, help articles and records
Ask your company documents anything.
Documint answers from your own documents and shows the exact passage behind every answer. When the documents do not say, it tells you instead of guessing.
The demo uses a sample company. No sign-up.
Source document, IT help desk, March 2025
Requesting a new laptop or replacement
When you are eligible
Laptops are replaced every 4 years. 1 A laptop that is broken, lost or stolen can be replaced sooner. Report a lost or stolen laptop to the IT Help Desk within 24 hours.
Question
How often are laptops replaced?
Answer
Laptops are replaced every 4 years.
1 Requesting a new laptop or replacement, effective March 2025
What Documint found in the sample company’s documents
- 30
- documents added, 29 of them current and 1 an older edition
- 8
- handbook sections suggested, one page each
- 2
- places where documents disagree, shown with dates
- 1
- document named as missing, instead of a guess
- 1
- old edition replaced and kept on record
The problem
The answer exists. Nobody can find it, or trust it.
Policies live in one place, help articles in another, and the rule that changed last spring is in a third. The old edition of a guide is still on the shared drive. Two documents give two different numbers.
So people ask a colleague, and the colleague answers from memory. Nobody can tell which version was right, and nobody owns fixing it.
Documint puts every document in one place, answers from them, and tells you plainly when they disagree or fall silent.
How it works
Three steps, and you stay in control of each one.
Step 1: Add your documents
Upload policies, help articles and records, or paste text in. Mark anything sensitive as restricted so only the right people can see it. Documint keeps the original, its date and its owner.
Step 2: Ask in plain language
Type a question the way you would ask a colleague. Every answer lists the documents it used and the sentence it took from each, so you can check it in seconds. If the documents do not cover the question, you are told.
Step 3: Turn them into a handbook
Documint suggests how to organize everything into sections. You review the structure, read the pages and publish when you are ready. Nothing goes out without a click from you.
What you can rely on
An answer you cannot check is just an opinion.
- Every answer shows its source
- Answers carry numbered sources with the document name, type, date and the exact passage. An answer without a supporting passage is not given.
- It says “I don’t know”
- If your documents do not cover a question, Documint says so instead of guessing. If one document points to another that was never added, it names the missing document.
- It shows disagreements
- When two documents give different numbers for the same rule, you see both statements with their dates, and which one is newer. Documint does not blend them into one confident answer.
- Removing a document removes it everywhere
- Answers stop using it right away. Handbook pages built from it are marked out of date and rebuilt without it. The removal is written to an activity log.
When documents disagree
You see both statements, with dates, and who should decide.
Here the 2022 Employee Handbook allows three remote days and the 2024 Remote Work Policy allows two. Most tools quietly pick one. Documint shows both, says which is newer, and names the team that owns them.
The same note appears on the handbook page, so nobody publishes a contradiction by accident.
Question
How many days a week can I work remotely?
Two documents disagree
Employee Handbook
effective January 2022
“Employees in eligible roles may work remotely up to 3 days a week with their manager’s approval.”
Remote Work Policy
effective June 2024Newer
“Employees in eligible roles may work remotely up to 2 days a week.”
By default the more recently effective document wins, but both are shown so the owner can confirm.
VPN Setup Guide, two editions
2023 editionReplaced
Download the Cisco AnyConnect client. Sessions disconnect automatically after 8 hours.
2025 editionCurrent
Brightwell now uses GlobalProtect. Sessions disconnect automatically after 12 hours.
Which VPN client do we use?
Brightwell now uses GlobalProtect. 1
VPN Setup Guide, effective April 2025
When a policy is updated
The old edition stays on record. It just stops answering.
Add the 2025 VPN guide and the 2023 guide is marked replaced. Questions now return the new instructions, and the old edition is still there if you need to see what changed.
Staff stop following steps that no longer work, and you keep the history.
When it cannot answer
Silence is a result, not an error.
These are real results from the sample company. Both are the system doing its job.
A missing document
How many weeks of parental leave do we offer?
Your documents point to “Parental Leave Policy” for this, but that document has not been added, so I can’t answer it. Add “Parental Leave Policy” and ask again.
The Employee Handbook refers to a policy that was never uploaded. Documint says so instead of inventing an answer.
A restricted document
What is the executive hotel rate?
A regular employee sees
I couldn’t find this in your documents, so I won’t guess.
An administrator sees
Executives may book hotels up to $450 per night.
Source: Executive Travel Policy
Restricted documents never reach the people who are not allowed to open them, not even as a hint.
The handbook
Turn scattered documents into one handbook.
Organizing documents is slow, so Documint does the first draft. You stay in charge of what gets published.
Suggest. Documint groups your documents into sections by topic.
Review. Rename sections, move documents, then approve the structure.
Write. Each page is built from its documents, lists its sources, and shows a clear note wherever two documents disagree.
Publish. Nothing goes out until you click publish. You see what changed before and after, and can download the pages as a zip of Markdown files.
Suggested for the sample company: 29 current documents, 8 sections
- Compliance2 documents
- Customer support5 documents
- Directory1 document
- Finance3 documents
- HR5 documents
- IT10 documents
- Operations2 documents
- Procurement1 document
Each section becomes one page with its sources listed at the bottom. You can rename sections and move documents before you approve.
Change one document. Rebuild one page.
When a document changes or is removed, only the pages that used it are marked out of date. Update rebuilds those pages and leaves the rest exactly as they were.
Remove a document
The Remote Work Policy is taken out.
- Compliance2 documents
- Customer support5 documents
- Directory1 document
- Finance3 documents
- HR5 documents
- IT10 documents
- Operations2 documents
- Procurement1 document
All 8 pages are published.
Only its page is flagged
HR used that document, so HR is marked out of date. Nothing is rewritten yet.
- Compliance2 documents
- Customer support5 documents
- Directory1 document
- Finance3 documents
- HROut of date
- IT10 documents
- Operations2 documents
- Procurement1 document
Answers already ignore the removed document.
Update rebuilds that page
HR is rewritten without it, and the disagreement note is gone.
- Compliance2 documents
- Customer support5 documents
- Directory1 document
- Finance3 documents
- HRRebuilt
- IT10 documents
- Operations2 documents
- Procurement1 document
The other 7 pages are unchanged, word for word.
Who it is for
Any team that answers the same questions twice.
IT help desk
Password resets, VPN set-up, laptop requests. Staff get the current steps, and the old edition of a guide stops answering the moment a new one replaces it.
People team
Time off, remote work and onboarding in one place, with a clear flag when the handbook and a newer policy say different things.
Customer support
Shipping times, refunds and complaint steps, each answer backed by the article it came from, so agents do not have to guess or re-read.
Legal and compliance
Retention rules and data requests with a record of what was added, replaced or removed, and restricted documents that stay restricted.
Control and privacy
Your documents stay yours.
- Nothing is trained on your documents. They are stored and searched. That is all.
- It works with no AI provider. Without one, Documint quotes the matching sentences from your documents, and your documents and questions stay on the server it runs on.
- AI mode is optional. If you turn it on, only the question and the matching passages go to the provider you choose.
- People decide. Pages are only published when someone clicks publish, and every add, replace, removal and publish is recorded.
Common questions
Straight answers.
Will it make things up?
It answers only from your documents and shows the passage it used. If the documents do not cover a question, it says so instead of guessing.
Who can see what?
Each document can be marked restricted. Restricted documents never appear in answers, search results or handbook pages for people who are not allowed to open them. A handbook page is restricted if any one of its sources is.
What if we have to take a document out?
Remove it. Answers stop using it immediately, and pages built from it are marked out of date and rebuilt without it. Removals are written to an activity log.
Is an AI trained on our documents?
No. Documents are stored and searched, and nothing is trained. Documint also works with no AI provider at all: it then quotes the matching sentences from your documents, and your documents and questions stay on the server it runs on. If you turn on AI mode, only the question and the matching passages are sent to the provider you choose.
What happens when a policy is updated?
Add the new edition. The old one stays on record but stops answering, and any handbook page built from it is flagged so you can rebuild it.
What does it not do?
It does not replace your documents or the people who own them, and it never publishes on its own. It currently catches disagreements in numbers such as days, dollars and limits, not every kind of contradiction.
See it on a real set of documents.
A sample company with 30 policies, help articles and records. Ask your own questions, then try the questions above and see the disagreement, the missing document and the restricted answer for yourself.